Faqs

No. SolveXia cannot in any way alter, affect or damage the Excel spreadsheets in your computer’s C: drive. When you upload an Excel spreadsheet to SolveXia the system actually creates a copy of [...]

You can choose between Microsoft Azure Cloud in Australia or Europe.

We find that our users routinely configure steps at the beginning of their process to validate their data as it “comes in”. This includes comparing the format and structure of an input file to a [...]

As with most areas of your business, processes will undoubtedly change over time. This can include changes to the data used, the reports that are produced or the frequency with which the process [...]

SolveXia will perform your calculations in the exact way that it is currently performed, using your Excel and Access files. For example, when you configure a step in SolveXia to update a [...]

Yes. You can add or remove users at any time. The minimum subscription period for additional users is 1 month.

It is deleted permanently – along with all backup data.

Our subscription period is quarterly – so the maximum commitment is 3 months. There are no ‘once off’ or ‘up front’ fees, and no termination fees. You can choose to discontinue after 3 months if [...]

SolveXia charges a monthly subscription fee per user. This varies according to the number of users that a company subscribes for each month and the resources required. There are no initial once [...]

Yes. While the SolveXia service is designed to retain a historical version of your data to assist with auditing and review, it is possible to permanently delete data from the service should you [...]