Travel management company automates corporate spend analytics

The customer

The customer is a fast-growing corporate travel management firm that provides end-to-end travel solutions to a diverse portfolio of over 400clients across Australia. Known for its customer-first approach and commitment to innovation, the company supports a wide range of industries—from government to private enterprise—by offering tailored travel services spanning flights, accommodation, car hire, and expense management. As the business rapidly scaled, so too did the need for robust, scalable analytics that could meet evolving client expectations and deliver real-time, actionable insights.

Challenge:

With a rapidly expanding client base, the company faced growing pressure to deliver monthly and quarterly travel spend analytics across air, hotel, car hire, and related fees. Manually generating these reports was unfeasible at scale, and the reporting capabilities of core systems offered limited customization.

As a result, it was difficult to tailor outputs to each client’s needs or maintain consistency in reporting from month to month—introducing inefficiencies and undermining the ability to provide a high-quality, differentiated service.

Solution:

To address the growing demand for timely and insightful reporting, the company deployed an automated solution that seamlessly collects data from its core systems and transforms it into tailored dashboards for each client. With Solvexia, account managers can now generate polished, client-specific reports in just minutes—without relying on manual work or IT support.

The solution automates over 100 processing steps, enabling consistent data transformation, validation, and visualization. It was designed to support the company’s entire customer base with flexibility, ensuring each report reflects the unique needs of the client, whether they are tracking airfare trends, hotel usage, car hire frequency, or fee structures. The automation ensures the process is scalable and future-ready, capable of accommodating increasing volumes of data and new reporting formats as needed.

Results:

With the solution in place, reporting is now available on demand for all of the company’s clients. Account managers can create and deliver dashboards in under ten minutes, allowing them to shift their focus from data preparation to client service and insight delivery. The platform processes data daily and provides consistent month-to-month reporting for over 400 customers, underpinned by a foundation of 850,000 travel bookings.

This end-to-end automation ensures reliability and accuracy while enabling the company to maintain a high standard of customization across its client portfolio. Asa result, the business has significantly enhanced its operational efficiency and strengthened its competitive edge through faster turnaround times and more impactful, personalized analytics.