Making sure the service is there when you need it.
Our clients use our service for mission critical business processes, consequently, they need to be confident that our service will be up and running when they are. In the document below, we discuss some of the measures we take to provide a highly available and reliable service.
Making sure your data is protected.
Our clients need to be sure that their data is secure and confidential when working with SolveXia. In the first document below, we discuss some of the measures we take to provide the safe and secure environment that our clients need. This answers some of the most common and frequent questions about security.
The second document below is a letter of confirmation from our independent security advisor. We employ leading security firm Mercury Information Security Services to conduct penetration testing and review of our service every 4 months, to help us stay secure, and adapt rapidly to the ever-evolving threats in the security environment. This document provides confirmation of our regular engagement with Mercury Information Security Services.
Letter of Engagement
Making sure you understand the legal obligations of data privacy.
Data privacy is a topic that all organisations should understand, whether they use hosted services or not. Legal frameworks in most OECD countries place obligations on companies to protect information that identifies individual citizens. The follow article will help you understand these obligations and what SolveXia does to support you.
How does SolveXia work with data privacy laws?