Travel – Agency Revenue Optimisation

This case study discusses a group of travel management companies that used SolveXia's automated solution to solve its agency revenue optimisation problem.

Client: Group of travel management companies with combined turnover of more than $1 billion. The group has commission arrangements with each major airline that pays bonuses based on year-on-year revenue growth.

Problem: Difficult to process ticketing data and forecast airline revenues to reliably predict performance against annual commission targets.

Solution: Automated solution that collects ticket data from IATA and from the booking system and then forecasts revenue against each airline commission target.

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Key metrics:

• Initial automation deployed in under 3 months
• 50+ steps in the automated process
• Weekly collection, validation and processing of ticket records
• Processing completes in under 30 minutes
• Successful processing of over 20 million records
• Forecasting of revenue for over 30 airlines
• Generation of Excel reports and online dashboards