SolveXia and Internet Explorer 11

February 26, 2021
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For the upcoming March 2021 release of SolveXia, we will be discontinuing support for Internet Explorer. This means that, going forward, users will need to access SolveXia via modern web browsers such as Microsoft Edge, Google Chrome and Mozilla Firefox.

We believe this move will provide the best outcomes for everyone. Removing the need to support Internet Explorer will allow us to develop powerful and modern features while ensuring the software is as secure as possible for our customers.

Why it is the right time to move away from Internet Explorer

Since Internet Explorer 11 (IE11) was launched by Microsoft in 2013, the landscape for web-based applications has changed dramatically. The evolution of browsers like Google Chrome and Firefox has led to technology innovations and new web standards for better user experiences and enhanced security. At SolveXia, we want to leverage these innovations to ensure the best possible experience for our customers.

Unfortunately, Internet Explorer has not evolved with the times, now limited to only security and compatibility updates. The lack of support offered by IE 11 for modern web standards makes it increasingly difficult for running dynamic and interactive web apps (like SolveXia). Microsoft itself has announced that IE11 will no longer support its own core services like 365 and Teams later this year.

For this reason, we are intending to discontinue support for IE11 as of our next release on the 19th of March 2021.

Action needed for users

According to our data, the vast majority of users are already accessing SolveXia with modern browsers. If you are already using Edge, Chrome or Firefox, then no action is needed.

If you are still using Internet Explorer but have Edge, Chrome or Firefox installed, please start using these browsers going forward (when accessing SolveXia).

If Internet Explorer is the only web browser that you have installed on your computer, you will need to install Edge, Chrome or Firefox before the 19th of March 2021.

Please contact us via if you have any concerns. Browsers supported by SolveXia:

  • Microsoft Edge v79 or later
  • Google Chrome v85 or later
  • Mozilla Firefox v81 or later


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