Over the last decade, we have met with companies all shapes and sizes and talked to them about their goals for automation. Some of them succeed, while others fail. Whilst success can be based on a lot of factors (see this eBook for more information), we have created an infographic detailing the best practice answers to some of the most common questions asked by companies when setting out on their automation journey.
The common questions we have found are; how do businesses get started with automation, what skills do staff need to automate, how involved should the IT department be, how do you ensure high quality automation, what should we tell staff about automation, how important is execute level sponsorship, what kind of investment is needed to try automation and what is needed to scale automation across a company. Read the answers to these questions below: