It is every business’ goal to reduce operational costs and increase profits. Technology continuously plays a significant role in lowering inefficiency and freeing up human resources to focus on high-level tasks. With business automation, your organisation can manage various tasks promptly and with reduced error rates.
By utilising resources like business process automation, you can maximise efficiency and benefit your organisation in so many ways. Here, we will take a look at what business process automation means, what it can do for your business and the types of processes that are most beneficial to automate.
Business automation, also called business process automation (or BPA), is the use of technology to automate repetitive tasks to replace manual efforts. Using rules-driven automation, business automation tools hastens the time it takes to complete processes, thereby freeing up human resources to focus their energy on essential tasks.
Business automation is a stand-alone strategy that streamlines processes that can otherwise feel out of control because they consist of many moving parts. Throughout the process, accountability is ensured because the software system performs each step and provides real-time reporting.
Along with up-to-date reporting, process automation tools provide audit trails with historical data and securely protect the data before, during and after the process has been completed.
Business automation can assist in various departments within an organisation, from marketing, sales, accounting, and more. The software allows for all those who need access to be able to use the system for their particular needs. One of the greatest strengths of BPA software is that it is deployed relatively quickly and doesn’t require intensive IT support or infrastructure.
Within business, automation exists robotic process automation (RPA). Robotic process automation is where computers (robots) learn from human example how to carry out a task. To exemplify, some processes are automated when a software developer writes a script and the system follows the commands.
However, with RPA, the system develops the list itself by watching a user first perform the action steps and then repeats the steps itself automatically to continue carrying out the process.
Business process automation is just one subset of automation strategies that sits under the umbrella of business process management (BPM). BPM serves as a blueprint for all your business’ strategy that involves automation. It begins by mapping your processes and results in their automation.
BPA, on the other hand, can either work alone or be a piece of the overall business process management system within your organisation.
One of the best ways to discover how business process automation can work for you is to see how it works in specific use cases.
Consider the following:
Bringing process automation into your business will undoubtedly transform it for the better. There are so many benefits to what BPA offers, including:
While BPA seems like the perfect solution because of all its benefits, there is a way to maximise its efficiency. It begins by choosing the right types of processes to automate using BPA.
To select business processes that will benefit from the tool, you want to focus on the process that has the following characteristics:
To give you a better idea, here is a list of some commonly automated processes within organisations that fit the above criteria:
Now that the benefits and use cases for business process automation are clear, how can you get started?
Business automation can save your business time and money. Mckinsey & Co. found that RPA alone contributed to an 80% decrease in process costs.
Business automation is key to remaining competitive in any industry.
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